You must use our website and services in a manner that is lawful and respectful. You may not engage in any activity that disrupts or interferes with the functioning of our services. This includes, but is not limited to, the use of automated systems or software to extract data from our site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian. We reserve the right to request proof of age at any time and may suspend or terminate your account if you fail to provide such proof.
Your participation in any adventure service is at your own risk. You must be in good health and capable of participating in the activities you choose. We may require you to complete a health questionnaire or provide a medical certificate before participating in certain activities. You must inform us of any medical conditions that may affect your ability to participate.
You acknowledge that participation in adventure activities involves inherent risks. By using our services, you agree to release and hold harmless venturerealmail.com, its employees, and affiliates from any liability for injury, loss, or damage that may occur during your participation. You must read and sign a liability waiver before engaging in any activities.
You are expected to behave in a manner that is respectful to other participants and staff. Harassment, discrimination, or any form of abusive behavior will not be tolerated. You must follow all instructions given by our staff during activities. Failure to comply with these rules may result in your removal from the activity without a refund.
Cancellations must be made in writing to [email protected]. Refunds will be processed according to our cancellation policy, which may vary by activity. You may not receive a refund for cancellations made less than 48 hours before the scheduled activity. We reserve the right to cancel any activity due to unforeseen circumstances and will provide a full refund in such cases.
If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you and ensure that your experience with venturerealmail.com is safe and enjoyable.